Refund policy

Blends&Co. Policies & Standards

Designed to uphold excellence, respect, and a premium grooming experience for every guest.

 

Membership Policies

 

• Membership visits do not roll over.

Each month’s services must be used within that billing cycle to maintain fairness and availability for all members.

• Failed membership payments.

If a payment is declined, access to member pricing pauses until the account is updated. This ensures accurate billing and a smooth experience.

 

Product Policy

 

• All product sales are final once opened or used.

For hygiene and quality assurance, returns or exchanges can only be made on unopened, unused items in original condition.

• Grace Period

 

 

A 5–10 minute grace period is provided as a courtesy. After this, appointments may be marked late or need to be rescheduled based on availability.

• No-Show Policy

Clients with three no-shows without notice will have their booking privileges suspended or permanently banned, depending on severity.

• Late Arrivals & No-Show Fees

After three occurrences of late arrivals or missed appointments, a fee of 50% of the scheduled service will be charged.

This protects our barbers’ time and the experience of other clients.

Conduct & Respect Policy

 

 

 

 

 

• Zero Tolerance for Disrespect

Any form of disrespect, aggression, or hateful behavior toward our team or clientele results in immediate removal and a permanent ban from all services.

• Professional Environment

We aim to maintain a calm, respectful, culture driven space where all clients feel welcome and valued.

 

Quality & Satisfaction
• 48-Hour Touch-Up Guarantee

 

 

If any client is not fully satisfied with their haircut, we offer a complimentary touch-up within 48 hours of the service.

This reinforces our commitment to precision and excellence.

• Cleanliness Standards

 

All tools are sanitized after each client, all razors are switched after every use .

We uphold premium grooming standards to ensure a safe and professional environment at all times.

 

 

Our Promise

 

At Blends&Co.

we take pride in delivering elevated service with consistency, culture, and craftsmanship at the forefront.

These policies ensure a smooth, respectful, and premium experience for every client who walks through our doors.